Twitter allows users to report accounts that they suspect are bots

Technology

Twitter has updated its reporting process. Now, when you tap the it’s suspicious or spam option under the report menu, you’ll be able to specify why you think that, including an option to say the account tweeting this is fake. Twitter announced the change through its official safety account today, and it’s now live on both the web version and mobile version of the service.

Now, while this change provides users a bit of much needed granularity in the reporting process, it’s still less clear what happens after you’ve sent the report off to Twitter’s safety team. We don’t know whether listing an account as fake will increase the likelihood that it gets banned and that’s likely for good reason, considering coordinated groups could flood the system with bad faith reports that try to get a genuine account deemed a fake one and banned as a result.

According to a Twitter spokesperson, “The new reporting flow will allow us to collect more detailed information so we can identify and remove spam more effectively. With more details to review, we’ll be adding more resources to our review processes.”

So knowing that and knowing Twitter is taking spam, bots, and its overall fake account problem more seriously of late there is a good chance this reporting change could inspire more proactive bans. The company said back in July that it had removed 70 million accounts in May and June of this year for violating its policies on malicious and spammy behavior. Twitter even lost users quarter to quarter, as noted in its most recent earnings report, as a result of its bot crackdown.

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